Account Deletion
You can request deletion of your Chromic Audio account and data using the methods below.
1. In-app account deletion
In the Chromic Audio app, use the "Delete account" option on the sign-in screen to request deletion of your account and related data. Backend account information is deleted and sign-in information on the device is cleared.
2. Deletion request by email
You can also send a deletion request to support@klisten.com. Deletion requests are processed within 30 days at the latest after receipt (except where legal retention requirements apply).
3. Local data deletion
On your device: Settings > Apps > Chromic Audio > Storage > Clear data. This deletes all app data stored on the device, including personalization profiles.
4. Subscription cancellation
Subscriptions purchased through Google Play can be cancelled separately in the Google Play subscription settings.
5. Guest profiles
Guest (not signed in) profiles exist only on the local device and are not stored on servers. They are removed on user reset, app data deletion, or app uninstall.
About deleting your account on the web
This page provides instructions for requesting deletion; an authenticated account-deletion function in a web browser is not currently offered. Please request account deletion through method 1 (in-app) or method 2 (email) above.